What USB charger should I use?
The Puck 2 has a small battery pack, only 630ma, so most any spare charger or computer USB port will work fine.
We offer some cube chargers on our site or you can buy them locally at most stores convenience stores.
Why is there a clear square in the top?
The clear square in part of the top is the end of a light pipe that relays ambient light to the light sensor.
Why are there holes in the top?
The top is open in the grate style to allow air to reach the sensors inside the device such as the humidity, barometric pressure and light sensors.
How do I know when the device is fully charged?
While charging the lightening bolt next to the USB port will illuminate BLUE, when charging is complete the light will turn to RED.
Screen Frozen
The iPhone and Android Apps will not run till the Puck is linked
When the Puck has successfully attached the Puck Image will appear on the screen.
Make sure your phone has it’s Bluetooth turned on.
USB won’t connect
The Puck is a wireless device, The USB port is for charging only.
Connecting to this port will not allow you access to the device.
Log crashes / Email Crashes
If your getting an file error when trying to read the log or email the log.
The Log has not been created, easiest fix is to clear the logs this will create
the log files and the problem will stop.
Errors with new upload version
A few people have had issues with new uploads, if your having trouble delete the old version first.
Then install the updated version.
