Last Updated August 4th, 2016
Please review this agreement your submission of an order is acceptance of these terms.
Thank you for purchasing the paranormal investigation tools offered by Digital Dowsing, LLC. As a customer of Digital Dowsing, LLC you (the purchaser) agree to the stipulations in this document.
Orders are accepted at anytime and will be fulfilled during business days Monday through Friday excluding Colorado holidays. Full payment is expected at the time of the sale. We will not ship the order until full payment is received.
Discounts are based on individual product order volumes and are provided on each product detail page. The price at checkout is the price inclusive of all discounts and coupons you have applied.
Coupons do not apply toward tax or shipping costs.
Orders with shipping outside of the USA are sold non-inclusive of any foreign VAT. The purchaser is responsible for VAT and/or any other import fees imposed by customs. Our primary courier for international shipping is UPS which in most cases will collect any duties at the time of delivery. Fees have ranged from 10-20% additional depending on the destination country and item(s) purchased; in the UK this has been closer to 20% of the purchase price.
Shipping and Fullfillment
Orders on out-of-stock items will be shipped within one month with exception to pre-order, or pre-sale items where the release date of the product will stipulate the delivery timeline based on the order in which purchases were received. For more detailed information on shipping please refer to the general terms on the Digital Dowsing Policies page.
Our rechargeable products contain lithium ion batteries. Couriers have specific requirements for shipping lithium ion products. Digital Dowsing, LLC will use its discretion as to which courier is best suited for delivery of the order based on the number rechargeable products in the order. Shipments may be broken up into multiple deliveries to ensure compliance with federal regulations and courier stipulations.
If you decide to re-ship rechargeable products you take full responsibility for adhering to any courier, local, state or federal requirements, laws or mandates. We advise shipping no more than 3 rechargeable items in a single parcel. Please check with your courier for further information.
Product and technical support on new products carry the 1 year limited parts and labor warranty standard with new retail Digital Dowsing equipment.
Please refer to the following web address which provides product registration, product guides and the ability to submit support tickets: https://www.digitaldowsing.com/support-contact-form/
Your use of the website and/or purchase from the website is agreement to the terms on the Digital Dowsing Policies page.
By submitting an order you are entering into an agreement and contract with Digital Dowsing, LLC and all of its officers to abide and strictly adhere to all rules established within.