Is My Ovilus 5 Eligible for This Service/Repair?
- You must be the Original Purchaser
- Only the Ovilus 5b model is eligible we will not service the Ovilus 5,4 or Ovilus 3.
- Unit must be out of warranty OR damaged as the standard 1 year parts and labor warranty does not cover damage.
- Ovilus 5 must be fully intact. For example we will not service items that have been crushed by a car.
- The unit cannot have had exposure to water.
- The unit must not have been tampered with.
- Your Ovilus 5 must require no more than 3 of the services below in the list of services included.
- Commercially used items are not eligible
The Out Of Warranty Ovilus 5 Service Includes Up To 3 of the Following:
- Replacement/repair of the case, face plate, or trim if damaged
- Replacement/repair of the speaker if not functional
- Replacement/repair of the battery if not holding a nominal charge
- Replacement/repair/re-image of the SD card
- Replacement of screen only if the screen is no longer usable (not applicable if screen is simply scratched).
Shipping and Estimated Repair Times:
- Estimated shipping time: 30-45 business days from the date received
- Item will be shipped USPS Priority Mail
Warranty on Parts and Labor
- 30 day warranty on parts and labor after receipt of the repaired device