Is My Puck 2 Eligible for This Service/Repair?
- Only the Puck 2 Rev B is eligible.
- You must be the Original Purchaser
- Unit must be out of warranty OR damaged as the standard 1 year parts and labor warranty does not cover damage.
- Ovilus 5 must be fully intact. For example we will not service items that have been crushed by a car.
- The unit cannot have had exposure to water.
- The unit must not have been tampered with.
- Your Puck 2 rev b must require no more than 3 of the services below in the list of services included.
The Out Of Warranty Puck 2 Service Includes Up To 3 of the Following:
- Replacement/repair of the case, face plate, or trim if damaged
- Replacement/repair of the battery if not holding a nominal charge
- Replacement/repair/main control board
- Replacement/repair/main Bluetooth modem
How does shipping work?
- Once we receive the unit we will repair the unit within 30 business days.
- After repairs are complete we will ship it back to you.
Warranty on Parts and Labor
- 90 day warranty on parts and labor after receipt of the repaired device